- We are seeking a detail-oriented and strategic Business & Operations Analyst to join our team in Spain. This role is critical in supporting data-driven decision-making by analyzing operational performance, planning team capacity, and identifying opportunities for process improvement. The ideal candidate will have strong analytical skills, a proactive mindset, and the ability to communicate insights effectively across departments.
Business & Operations Analyst Consultant
Madrid
Full-time
Permanent employee
Your mission
Your profile
Process Improvement & Root-Cause Analysis
- Identify inefficiencies and propose enhancements to operational processes.
- Conduct root-cause analysis to uncover underlying issues affecting performance and service delivery.
- Collaborate with cross-functional teams to implement and monitor improvements.
- Analyze the workload, capacity, and optimal sizing of resources for each team within the operations area.
- Identify excesses or deficits in staffing and coordinate appropriate adjustments.
- Develop and maintain monthly and annual resource planning models to ensure operational efficiency.
- Evaluate the performance, distribution, and effectiveness of the appraiser network.
- Identify gaps, inefficiencies, and opportunities for optimization.
- Design and deliver regular reports on key operational areas.
- Report individual team status to provide a consolidated view of performance to the Operations Director, leveraging data from the operational dashboard.
- Provide actionable insights to support strategic and tactical decisions.
- Track and analyze lead times and key performance indicators (KPIs) across the operations function.
- Monitor daily compliance with service level agreements (SLAs) and report deviations.
- Highlight trends, anomalies, and areas requiring attention to ensure consistent service delivery.
- Digital Transformation, Automation & AI Integration
- Collaborate with stakeholders to define technological requirements, evaluate solutions, and ensure alignment with business goals.
- Identify areas within operations that are suitable for automation and the application of artificial intelligence.
- Coordinate with IT to support and monitor the implementation of digital transformation initiatives that enhance operational efficiency.
Qualifications
- Bachelor’s degree in Business Administration, Economics, Engineering, or a related field.
- 3+ years of experience in business and operations consulting, analysis, or a similar role.
- Strong analytical and problem-solving skills, including experience with root-cause analysis techniques. Strategic thinker with problem solving abilities
- Knowledge of process improvement methodologies (e.g., Lean, Six Sigma).
- Background in operations consulting is highly valued.
- Intermediate proficiency in data analysis tools (e.g., Excel, SQL, Power BI, Tableau).
- Excellent communication and presentation skills.
- Proficiency in creating and delivering compelling business presentations
- Very high level of English, both written and spoken.
- Ability to work independently and manage multiple priorities.
Why us?
If you are a business and operations analyst expert with a strategic mindset and a passion for delivering accurate and impactful analysis, we would love to hear from you!
- A pivotal role in a growing international group.
- Exposure to cross-border operations, with the opportunity to influence global decision-making.
- A competitive salary and comprehensive benefits package.
- A collaborative, flexible, and international work environment.
- Opportunities for career growth and cross-functional engagement within Accumin’s network.
About us
We are Accumin, a global independent leader in value and advisory, intelligence, software, and risk management; backed by decades of industry experience and long-lasting relationships with our clients. Precision, clarity, innovation, and trust guide the way we perform.
At Accumin, we cut through complexity and pinpoint value with absolute clarity and precision.
We are independent expert real estate and property advisors, enabling you to navigate uncertainty and risk to achieve your goals. As we evolve and diversify, we constantly innovate so you can grow with clarity and confidence.
Our strength comes from our knowledge and diversity, combined with our innovative capabilities. From cutting-edge data and software to tech-enabled processes and world-leading appraisers, the breadth and depth of our expertise is unparalleled.
We integrate sustainable practices into all our services, and through our honesty and high standards of ethics, we build trust and long-lasting partnerships.
A global reach means you’ll benefit from our collective expertise; assessing opportunities from every angle to cut through complexity and pinpoint value with absolute clarity.
See value clearly. Make the right choice.
At Accumin, we cut through complexity and pinpoint value with absolute clarity and precision.
We are independent expert real estate and property advisors, enabling you to navigate uncertainty and risk to achieve your goals. As we evolve and diversify, we constantly innovate so you can grow with clarity and confidence.
Our strength comes from our knowledge and diversity, combined with our innovative capabilities. From cutting-edge data and software to tech-enabled processes and world-leading appraisers, the breadth and depth of our expertise is unparalleled.
We integrate sustainable practices into all our services, and through our honesty and high standards of ethics, we build trust and long-lasting partnerships.
A global reach means you’ll benefit from our collective expertise; assessing opportunities from every angle to cut through complexity and pinpoint value with absolute clarity.
See value clearly. Make the right choice.